Privacy Policy

1. Who We Are

NexusDatum ("we", "us", or "our") is a digital marketing agency incorporated in the United States. Our principal office is at 8 The Green, STE R, Dover, DE 19001, USA. For any privacy-related queries, contact us at info@nexusdatum.com.

2. Information We Collect

We collect the following categories of personal data:

• Contact information: Name, email address, phone number, and company name — collected when you submit our contact form or reach out directly.
• Business information: Industry, budget range, and marketing goals — provided voluntarily through our enquiry forms.
• Usage data: Pages visited, time on site, referral source, and browser/device type — collected automatically via Google Analytics 4 (anonymised).
• Communications: Emails and messages you send to us, including WhatsApp messages.

3. How We Use Your Information

• To respond to your enquiries and schedule strategy calls
• To provide and improve our marketing services to clients
• To send relevant communications (only with your explicit consent)
• To analyze website performance and improve user experience
• To comply with legal obligations

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers strictly to deliver our services, including:

• CRM platforms (HubSpot, Zoho) for contact management
• Google Analytics for website analytics
• Email service providers for transactional communications
• Calendly for scheduling calls

All third parties are required to maintain equivalent data protection standards.

5. Data Retention

We retain contact and enquiry data for up to 3 years from last contact, or until you request deletion. Website analytics data is retained for 14 months (GA4 default). Client project data is retained for the duration of the engagement plus 2 years.

6. Your Rights

Under applicable US and international privacy laws (including CCPA and GDPR where applicable), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to be forgotten)
• Withdraw consent at any time
• Lodge a complaint with the relevant data protection authority in your jurisdiction

To exercise any right, email info@nexusdatum.com. We will respond within 30 days.

7. Cookies

Our website uses cookies for analytics (Google Analytics) and functionality. By continuing to use our site, you consent to cookie use. You can disable cookies in your browser settings at any time, though some site features may be affected.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via a notice on our website. The "Last updated" date at the top reflects the most recent revision.

9. Contact Us

For any privacy questions or data requests:
Email: info@nexusdatum.com
Address: 8 The Green, STE R, Dover, DE 19001, USA